Nuneaton Vets4Pets Ltd

Recent reviews are mixed and include both convenience and serious concerns. Concrete points mentioned include: - WhatsApp messaging for vet queries was specifically appreciated by one reviewer. - Diagnostics and next-step plans discussed in reviews include scans, blood tests, biopsies, and sedation.

Recent reviews are mixed and include both convenience and serious concerns. Concrete points mentioned include

•WhatsApp messaging for vet queries was specifically appreciated by one reviewer.
•Diagnostics and next-step plans discussed in reviews include scans, blood tests, biopsies, and sedation.
•Some reviewers report high estimated or final costs (examples include figures around £1.8k–£2k), and one reviewer alleges a large difference between an estimate and the final bill.
•A serious complaint describes a blunt consultation style with a nervous dog and a wait of “a week and a half” for further testing (as reported by the reviewer), while other reviews are brief but positive (“very helpful”).

Services

Services and capabilities explicitly referenced in the available information include

•Veterinary consultations (for unwell pets and symptom assessments).
•WhatsApp messaging for vet queries (mentioned by a reviewer).
•Diagnostics discussed in reviews: scans, blood tests, lymph node sampling/biopsy discussions, and sedation for procedures (as proposed in one case).
•Treatment planning for significant illness was discussed in a review (tests, appointments, medication were described, though much of that reviewer’s ongoing care occurred elsewhere).
•Surgery was referenced in a complaint review describing an “emergency operation” for a cat with a urinary issue (as described by the reviewer).
•Veterinary Nurse Training facility (from the structured clinic data).

Pricing

Prices mentioned in reviews (these are owner-reported and may be estimates or disputed)

•£1.8k quoted for “a biopsy and bloods under sedation” (plus an additional skin test was mentioned by the reviewer).
•£2k scan recommendation mentioned by a reviewer.
•£500 estimate for an “emergency operation” that the reviewer says ended up costing £1,900.

People

No staff names were provided in the information available. What owners describe varies

•One reviewer describes the vet they saw as “very blunt” and “not very patient” with a nervous dog, and says the vet struggled to examine the dog before recommending sedation-based testing.
•Other recent reviews are short but positive, describing staff as “very helpful” and noting they received advice from a member of staff.

Reviews

Google rating: 4.4 stars from 387 reviews. “”

•Convenience and basic help: a couple of recent reviews describe getting what they needed, receiving advice, and finding staff “very helpful.”
•Cost and recommendation concerns: two detailed negative reviews allege expensive diagnostics or treatment plans; one describes a large increase from an initial estimate to the final bill.
•Communication/handling of anxious pets: one complaint describes a blunt manner and difficulty examining a nervous dog.
•Timing/availability: one reviewer reports they were offered a testing slot “a week and a half” later for a serious suspected illness (as described in the review).

Reviews for Nuneaton Vets4Pets Ltd

Note: Showing the 5 most recent Google reviews out of 387 we track in total. Recent reviews may not be representative of overall sentiment.

Natalie Hood

in the last week

I like that you can WhatsApp the vet queries but I have mixed experiences here and would definitely recommend taking your pet to Hinkley Vets 4 Pets over Nuneaton any day, if you have the transport. Our last experience was the worst. We took our dog for a consultation as she wasn’t very well and we’d noticed she had swollen lymph nodes. The vet we saw was very blunt and not very patient at all with our dog (a pug), who was clearly nervous about being at the vets. She barely even tried to access her before she got stroppy and said she couldn’t and we’d have to book her back in for a biopsy and bloods under sedation (£1.8k) to test if she had lymphoma. There was even a skin test tagged on there which Hinckley Vets were very confused about as it wasn’t necessary. Despite this being a very seriously and aggressive suspected illness they couldn’t get her in for tests for a whole week and a half. Time is so critical, so we booked her in with Hinckley vets 4 pets two days later. They were really surprised to hear that sedation would be needed and such an in depth biopsy when a fine needle biopsy could be done (£400) without the need for sedation. They managed to do this and bloods without any issue on the day (clearly had a better and more calming bedside manner). Sadly our dog did have lymphoma and passed away 2 and a half weeks after her first appointment at the Nuneaton branch. But during that time she had many tests and appointments, as well as medication to help ease some of the side effects and to try and treat the illness. If we would have waited for Nuneaton, she would have suffered so much more and would have been dead before we even got the results back. So if you can, swerve!

Margaret Thomson

a week ago

Usually get what I need and I did again today. Also had some advice from a member of staff and I’m going to try it. Happy shopper

Neil Hudson

2 weeks ago

Very helpful

Polly Woodfield

Awful place Been twice. First time with my dog. Experiencing dizziness. Vet recommended a 2k scan. We didn't have insurance, so agreed to pay. They didn't have space to do the scan that day and said come back the next day and next day my dog was absolutely fine! Imagine if they had space that day ild be 2k down! 2nd time i took my cat. I was told he needed an emergency operation for a urine infection. They told me it would be around £500. The total bill ended up being £1900. These absolute jokers have scammed me twice!! Be careful everyone avoid! Especially if you have no insurance, theyre quite happy to take your money with zero cares about you or your pet. Edit review after reply. @petsathome You'll find our animals under the names pig and Kevin. Same surname ... And let's not lie guys you DID tell me my dog needed a scan at 2k (you suspected a stroke or broken back!) She was absolutely fine the next day!!! Now check these details again, don't blag it and come bk to me yeah! I have zero need to email you, they'll be nothing you can do to fix how you have behaved.

Roger Cooper

3 weeks ago