Bilton Veterinary Centre Ltd

- Several reviewers describe the practice as friendly, caring and compassionate, with praise extending across vets, nurses and reception staff. - There are strong signs of long-term trust and loyalty, including comments from clients who have used the practice for nearly 20 years and even 30 years. - Reviews highlight prompt help in urgent situations, including one case where a dog was seen immediately after eating something harmful.

Bilton Veterinary Centre Ltd in Rugby is a long-established practice with very strong client loyalty and a 4.8-star Google rating. Its listed services include emergency veterinary care, a veterinary nurse training facility, ongoing medical investigations, and support with insurance claims. Recent reviews describe a friendly, compassionate team, prompt help in urgent situations, and clear communication around treatment and costs.

Services

•Emergency and urgent care: The clinic lists emergency veterinary services, including extended-hours or 24/7 arrangements. One recent reviewer said their dog was seen immediately after eating a hot cross bun and was treated promptly, with a full recovery.
•General veterinary care for cats and dogs: Recent feedback covers both dogs and cats, with vets, nurses and reception staff all described as helpful, caring and informative.
•Medical work-ups and ongoing investigations: Reviews mention support for pets undergoing investigation for possible health issues, with thorough explanations of options and costs.
•Insurance claim support: Help with insurance claims is specifically praised in recent feedback.
•Preventive care and ongoing support: A monthly care plan is mentioned by a recent client, along with text reminders for appointments and routine flea and tick treatment.
•Veterinary nurse training: The practice is listed as a veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

•Zoe (vet): Praised for being patient with a rescue dog who could be difficult to handle, and for clearly explaining options and costings.
•Tom (vet): Mentioned alongside Zoe for patience, thoroughness, and clear communication during an ongoing investigation.
•Wider team: Recent reviews also speak positively about the vets, nurses and receptionists, describing them as friendly, caring, informative and welcoming.

Reviews

Bilton Veterinary Centre has 4.8 stars on Google from 183 reviews. Recent feedback is consistently very positive.

•Several reviewers describe the practice as friendly, caring and compassionate, with praise extending across vets, nurses and reception staff.
•There are strong signs of long-term trust and loyalty, including comments from clients who have used the practice for nearly 20 years and even 30 years.
•Reviews highlight prompt help in urgent situations, including one case where a dog was seen immediately after eating something harmful.
•Owners also mention clear explanations, helpful advice, support with insurance claims, and good communication, including reminders for appointments and routine treatments.

Reviews for Bilton Veterinary Centre Ltd

Note: Showing the 10 most recent Google reviews out of 183 we track in total. Recent reviews may not be representative of overall sentiment.

Vicki Jones

1 month ago

I've been bringing my cats here for 30 years and have always found it a lovely, friendly, caring and compassionate veterinary practice.

Diana White

Archie our dog ate a hot cross bun - rang the surgery and he was seen immediately - Archie was made to be sick - everyone was very helpful and Archie has fully recovered - excellent service.

Tina Hanlon

The care given to Charlie, by vets and nurses is excellent. The receptionists are very friendly and helpful. I highly recommend the surgery!

Louise Hunt

2 months ago

Brilliant veterinary practice- everyone there is very caring and helpful, with a genuine focus on the welfare of their animal patients!

Carol Wake

Professional, warm and friendly. All staff we have been in contact with or met, with our Chocolate Labrador now 14 months, have been informative in answering our questions, suggest and recommend helpful tips. They have a caring approach. Would recommend the monthly care plan they offer which we took out when we first registered Alfie. Also they send reminders by text of appointments and when he is due his flea, tick monthly tablet.

adam blunt

4 months ago

Cant recommend this practice enough! After an unpleasant experience at another practice and not happy with how our Mulligans issues were being dealt with we decided to transfer his care to bilton. Zoe and Tom have been dealing with our boy whilst he is under investigation for some possible health issues. Our boy is a rescue and can be a handful but both Zoe and Tom have been patient and have been very thorough with explaining costings and dont just want your money. The support we have had with claiming through insurance has been amazing. The practice as a whole feels like a family and a positive place to be staff are all friendly and welcoming every time we visit.

Dina Quainton

5 months ago

I've been a client at this practice for nearly 20 years. I would highly recommend, the vets are friendly, put you and your companion animal at ease, and I trust the advice given.

claire Birkinshaw

Brilliant service really caring and kind

ian Herrington

Absolutely excellent service from start to finish they even knew my old dogs name after 20 years