S J Hales Veterinary Group – Vets in Royal Leamington Spa
No Prices
No Prices Tracked
Independent
Clinic Overview
- Recent feedback is mostly very positive, with owners often describing the team as caring, professional, reassuring, and practical. - Urgent and emergency support stands out strongly, including out-of-hours triage and treatment that helped owners avoid an emergency referral when it was not needed. - Reviewers also highlight clear options and measured treatment, saying the practice works with owners’ preferences and does not prescribe unnecessarily.
Services
- •General care for cats and dogs: ongoing appointments, advice, prescribing where appropriate, and follow-up support for everyday health concerns.
- •Preventive and routine treatment: reviews mention vaccinations and neutering, including handling a very timid cat for vaccination.
- •Medication and treatment planning: owners describe a practical approach where options are explained clearly and medication is not pushed unnecessarily.
- •Urgent and emergency care: reviews mention emergency consultations, life-saving treatment, and out-of-hours phone support, including triage for a cat with a paw injury followed by a next-day check and antibiotics.
- •Phone support and triage: owners say the team helps over the phone and advises whether an appointment is needed.
- •Out-of-hours urgent care pathway: a recorded message directs owners to the duty veterinary surgeon, with a nurse on call if required.
- •Training status: listed as a Veterinary Nurse Training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Sarah: repeatedly praised in reviews as kind, reassuring, practical, and especially helpful in urgent situations, including out-of-hours phone support.
- •The wider team: the practice refers to veterinary surgeons, nurses, and trained support staff, and reviews describe the team as caring, knowledgeable, and professional.
Reviews
Google rating: 4.7 stars from 135 reviews.
- •Recent feedback is mostly very positive, with owners often describing the team as caring, professional, reassuring, and practical.
- •Urgent and emergency support stands out strongly, including out-of-hours triage and treatment that helped owners avoid an emergency referral when it was not needed.
- •Reviewers also highlight clear options and measured treatment, saying the practice works with owners’ preferences and does not prescribe unnecessarily.
- •There is also an isolated negative review describing one interaction as dismissive and lacking compassion, but this sits against a broader run of strongly positive comments.
Special Services
Emergency Services
Vet Nurse Training
