Courtyard Vets Southam

Courtyard Vets Southam is described on its website as an independent clinic that is part of West Bar Veterinary Practice, with an RCVS Accredited Veterinary Hospital supporting its branch sites and a history tracing back to the 1880s. The practice highlights surgery, orthopaedics and internal medicine, alongside in-house imaging, laboratory and nursing support. For emergencies, the website states a complete 24/7 emergency service is provided from their West Bar Hospital site, run by their own team.

In the latest reviews available to us, owners most often point to clear communication and efficient handling of medicines (including responding to requests for pharmaceuticals). One review conflicts with this, describing difficulty reaching the practice by phone and finding doors closed when expected.

Services

Based on the website summary and the written reviews available to us, the practice is associated with

• •Surgery, including orthopaedics (website specialties)
• •Internal medicine (website specialties)
• •24/7 emergency care, provided via their West Bar Hospital site and “operated by their own team” (website statement)
• •Imaging facilities and an on-site laboratory (website facilities)
• •Medical and surgical capabilities with nursing support (website facilities)
• •Care for cats and dogs (reviews) and sheep (review), with the website also referencing a Farm & Equine Service as part of the wider practice

People

• •Kate and Tracey are named in a review and described as “incredibly efficient and professional” while caring for a dog (a Border Terrier named George).
• •A reviewer registering a cat mentions a very pleasant staff member who took details over the phone.

Reviews

Google rating: 4.6 stars from 29 reviews. “”

• •Communication and efficiency: one reviewer describes the team as “skilled” and “good communicators,” and specifically mentions efficient responses to pharmaceutical requests.
• •Positive reports of care outcomes across species: one review mentions using the practice for dogs and sheep with a “good outcome.”
• •Access/reliability concerns in at least one review: one reviewer reports calls not being answered and doors not being open when expected, which conflicts with other comments about responsiveness.