Acorn Veterinary Centre

Acorn Veterinary Centre is a small-animal practice established in 1989 and listed as an RCVS General Practice. It’s also noted as a Veterinary Nurse Training facility. The practice advertises routine care (vaccinations, microchipping, neutering, parasite control) alongside dentistry, diagnostics, surgery and referral options (including soft-tissue and “keyhole” surgery).

In the latest reviews available to us, experiences are mixed: some owners describe swift care during difficult situations and gentle handling during kitten vaccinations and microchipping, while others report concerns about costs (including an £850 x‑ray quote), feeling pressured into repeat paid appointments/medication, and one account describing a lack of empathy at reception during euthanasia billing.

Services

From the clinic’s website summary and the latest reviews available to us, Acorn Veterinary Centre offers/mentions

• •Consultations (including nurse consultations)
• •Vaccinations (reviews mention “initial jabs” and a “second jab”)
• •Microchipping (review mentions a chip given at a vaccination visit)
• •Neutering
• •Dentistry
• •Diagnostics (one review specifically mentions an x‑ray being discussed)
• •Surgery, with referrals for soft-tissue surgery and referrals for keyhole surgery
• •Acupuncture
• •Parasite control
• •Blood pressure checks
• •Six-month health checks
• •Grooming and nail clipping
• •Anal sac expression
• •Emergency care: the website states emergencies are handled during normal hours, and out-of-hours emergency services are provided by Vets Now and YourVets.

Pricing

Only prices explicitly mentioned in the latest written reviews available to us

• •One reviewer reports being quoted £850 for an x‑ray.
• •The same reviewer alleges being told a further appointment would be £62, with pain relief priced at £16 for a small bottle or £34 for a larger bottle.
• •The reviewer also reports a return visit the next day costing £54.
• •That reviewer states euthanasia cost £181.75.
• •Another reviewer reports spending £90 on medication and a collar after returning for an urgent appointment.

(These figures are reviewer-reported and may not represent standard or current fees.)

People

• •Helen: mentioned in a review as being gentle during a pet’s first vaccination visit (“really looked after her gently”).
• •Kay: mentioned in a review as administering a second vaccination and microchip, also described as gentle.
• •Reception team (mixed feedback): one review describes reception as welcoming and making a fuss over a cat; another describes reception as unpleasant during an account/records query, and a separate review alleges an unempathetic interaction when paying after euthanasia.

Reviews

Google rating: 4.5 stars from 253 reviews.

• •Gentle handling during routine care: one owner highlights calm, gentle vaccination and microchipping visits for their cat, naming both a vet (Helen) and a nurse (Kay).
• •Fast help in difficult circumstances: one review thanks the team for “swift care” and empathy when their dog needed urgent support.
• •Concerns about costs and feeling “sold to”: two negative reviews focus on money—one mentions an £850 x‑ray quote, repeat paid visits and medication pricing; another describes paying £90 after an initial recommendation (Vaseline) allegedly worsened a paw issue.
• •Front-desk experience varies: reviews conflict—some describe a warm welcome; others report rudeness/unhelpfulness and, in one account, a lack of empathy around euthanasia billing.