Acorn Veterinary Centre – Vets in Alcester
Clinic Overview
Examples mentioned by reviewers include an x-ray at £850, follow-up or return visits at £54 to £62, euthanasia at £181.75, and one account of around £2,000 spent across multiple visits with a further scan quoted at £5,000.
Services
- •General and nurse consultations: Routine vet appointments and nurse consultations, with reviews describing visits for anxious dogs, six-month health checks, blood pressure checks, nail clipping, and anal sac expression.
- •Preventative care: Vaccinations, microchipping, neutering, and parasite control. Recent clients mention cat and kitten vaccination visits, including first and second jabs and microchipping.
- •Diagnostics and ongoing treatment: Investigation and treatment planning, including x-rays mentioned in reviews, as well as medication and follow-up appointments where needed.
- •Dentistry, surgery, and referrals: Dental care, surgery, and referral options including soft-tissue surgery and keyhole surgery.
- •Additional therapies and support: Acupuncture is offered and is mentioned positively by a long-standing client for arthritic pets.
- •Emergency arrangements: Emergency care is available during normal opening hours, with out-of-hours cover provided by Vets Now and YourVets.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Recent feedback on value is more mixed, with some clients focused on the quality of care and others describing the practice as expensive or feeling that further appointments, medication, or diagnostics added up quickly.
Examples mentioned by reviewers include an x-ray at £850, follow-up or return visits at £54 to £62, euthanasia at £181.75, and one account of around £2,000 spent across multiple visits with a further scan quoted at £5,000.
People
- •Sophie is praised for being patient, calm, understanding, and reassuring with an anxious dog.
- •Helen Swift is described by a long-standing client as caring and understanding.
- •Chris is mentioned fondly by a long-term client, who says this vet will be missed in retirement.
- •Helen and Kay are both praised for gentle handling during cat vaccination and microchipping visits.
- •Reception team: feedback is mixed, with some reviewers describing a warm welcome and others reporting brusque or insensitive service.
Reviews
Google rating: 4.6/5 from 256 reviews. Recent feedback is mixed, with plenty of praise for the clinical team but some sharp criticism around cost and customer service.
- •Several reviewers describe kind, empathetic care, especially during stressful or end-of-life situations.
- •Handling of nervous pets is a recurring positive theme, with Sophie, Helen, and Kay all named for calm, gentle care.
- •Long-standing clients speak highly of the team, and acupuncture is mentioned positively for managing arthritis.
- •The clearest negative themes are pricing and communication, with a few reviewers unhappy about the cost of appointments, medication, diagnostics, or their reception experience.
